User Guide

Shuttle Etiquette: Tips for a Smooth Ride

Whether you're in a private sedan or a shared airport van, follow these simple rules for a better experience for everyone.

Punctuality

In a shared shuttle, being 5 minutes late can delay 10 other people. Always aim to be at the pickup point 10 minutes before the scheduled time.

Communication

If your flight is delayed or you can't find the driver, call the dispatch number immediately. Keeping the phone line open helps the driver find you in a crowded terminal.